Terms and condition
These Terms & Conditions (“Terms”) govern your enrollment and participation in the Customized IELTS / PTE Coaching Course offered by [Your Institute Name] (“we”, “us”, “our”).
By registering for the course, you (“student”, “you”) agree to comply with and be bound by these Terms.
1.1 Enrollment is confirmed only after successful completion of:
Registration form
Payment of course fees (full or installment if allowed)
Submission of required details
1.2 You must provide accurate personal information. We reserve the right to cancel enrollment if false information is provided.
2.1 The customized course is designed based on:
Your current skill level
Desired score
Time availability
Assessment results
2.2 Course components may include:
One-on-one or group sessions
Practice tests
Study materials
Online/offline classes
Feedback sessions
2.3 We reserve the right to modify schedules, trainers, or course components for academic or administrative reasons.
3.1 Course fees must be paid as per the selected package and due dates.
3.2 Fees once paid are non-refundable, except in specific cases defined under our Refund Policy (if applicable).
3.3 Access to classes and materials may be paused or terminated for overdue payments.
3.4 Add-on services (extra classes, mock tests, rescheduling, etc.) may involve additional charges.
4.1 Students are responsible for attending scheduled sessions on time.
4.2 Missed sessions will not be rescheduled unless:
Prior notice is given at least 24 hours before the session, and
The trainer approves the reschedule
4.3 Repeated absenteeism may result in removal from the course without refund.
5.1 The customized course is valid for [X weeks/months] from the date of enrollment.
5.2 Sessions must be completed within the validity period. No extensions will be provided unless purchased separately.
6.1 All materials (PDFs, videos, notes, assignments, mock tests, online resources) are the intellectual property of [Your Institute Name].
6.2 Students may use them only for personal learning.
6.3 Sharing, copying, distributing, or selling materials is strictly prohibited and may result in legal action.
7.1 For online classes, students must have reliable internet, a suitable device, and required software (Zoom, Google Meet, LMS, etc.).
7.2 Recording of sessions, without written consent, is strictly prohibited.
7.3 Login credentials must not be shared with others.
8.1 We provide training and guidance to improve your performance.
8.2 We do not guarantee specific band scores, as results depend on individual effort, attendance, and performance.
8.3 Mock test scores are indicative and not equivalent to official IELTS/PTE results.
Students must agree to:
Maintain respectful communication with trainers and staff
Avoid disruptive behavior during sessions
Follow academic guidelines
Not engage in plagiarism or unethical practices
Violation may lead to immediate termination of enrollment without refund.
10.1 Fees are non-refundable once the student receives access to classes or materials.
10.2 Refund may be considered only in exceptional cases such as:
Duplicate payment
Course cancellation from our side
10.3 Refund requests must be submitted in writing to [email/contact].
11.1 We are not responsible for:
Technical issues on the student’s side
Delays caused by external factors
Exam availability, test center scheduling, or score release
11.2 We are not liable for failure to achieve desired scores.
We may update these Terms from time to time. Changes will be posted on our website or notified via email. Continued use of services means acceptance of updated Terms.
These Terms are governed by the laws of [Your Country/State].
Any disputes will be handled under the jurisdiction of courts located in [City/State].
For questions, support, or concerns regarding these Terms, contact us:
[Your Institute Name]
Address: [Your Address]
Phone: [Contact Number]
Email: [Support Email]
Website: [Website URL]
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